CARE GUIDE

Our pieces are all limited in quantity and delicate due to the handmade nature of each piece.They are designed to live a long life, if they are carefully taken care of. 

Please follow our recommended care guide below, to enable you to extend the life of your jewellery - with a little extra TLC, your pieces can be enjoyed and loved for many seasons to come...............

AVOID wearing your jewelry in the shower, ocean, or pool or undertaking any other sporting activities  We would also recommend removing when sleeping.

AVOID-  contact with chemicals, such as perfume, lotions, tanning products, hairspray, creams or similar products - chemicals in these products can cause discolouration.

Definitely AVOID throwing your pieces into the bottom of our bag…….(Oops !!!)

AVOID banging your jewelry on table tops or against any other hard surfaces.

STORAGE – We advise storing your jewellery in a safe, dry place that is preferably flat, out of direct light, free from moisture and away from any extreme heat.  Please ensure each piece is stored separately to prevent scratching, chipping or damage from direct contact with other jewellery.

CLEANING – After wear, it is advisable to clean your jewellery with a soft cotton cloth, to remove any moisture or chemicals from perfume, hairspray, moisturisers, tanning lotions etc., to help keep your jewellery sparkling.

REMEMBER - Occasionally let air get to your jewellery – avoid popping it into a jewellery box and forgetting about it for a long period of time!

GOLD AND SILVER PLATED

Gold and silver plating is a method of bonding a thin layer of liquid gold or silver onto the surface of another metal such as brass or stainless steel by electrochemical plating. KATERINA ROZA pieces have one of the highest quality plating.  Wear in plating is subject to change due to the acidity of the wearers skin, and exposure to products such as perfumes, moisturisers, tanning lotions or cleaning products. Wear in plating and tarnish are not manufacturing faults.

The length of time that plating will last varies to each individual. If you have not worn a plated item before we recommend researching this prior to purchasing.

BEADS - SEMI-PRECIOUS STONES
Our beaded necklaces and bracelets are hand-beaded on industrial strength beading wire in our Sydney Studio. If you are experiencing any problems with our hand-crafted beaded items, please reach out to our care team here.

To clean your semi-precious stones, gently wipe with a damp cloth. Natural products such as semi-precious stones will take on moisture from their environment, so please avoid wearing them in water or exposing them to detergents or chemicals. Hair spray, perfumes, chemicals and soaps can damage and discolour the stones. Natural stones are subject to change over time through wear. 

TARNISHING 
Tarnish occurs for many reasons and is subject to the environment of the wearer. Tarnish is not a manufacturing fault as it can be caused by many different things such as perfumes, moisturisers, tanning lotions and cleaning chemicals. Even ones' skin acidity can cause metals to tarnish. Tarnish can also be a result of oxidation from the way items are stored. Oxidation is a natural process that occurs from the combination of oxygen with a substance forming oxide. This can be caused by either lack of oxygen or too much oxygen exposure. We recommend storing your pieces in a purpose-made jewellery box. We find that a simple polish with a clean microfibre or jewellery polishing cloth will remove tarnish. 

ALLERGIES
All of our pieces are Hyper allergenic - Nickel, Lead and Cadmium free! Please note that Katerina Roza is not liable to compensate customers for any reactions that are caused by our jewellery. If you experience any reactions to our jewellery, we recommend to consult your GP.

KATERINA ROZA is not responsible for:

  • Damage resulting from mishandling or neglect
  • Damage caused by improper cleaning solutions or cleaning methods
  • General wear and tear
  • Damage caused by exposure to weather or improper environment
  • Changes in the appearance of finishes over time

Please contact us if you have any further enquries.